Deposits and no-show protection, on Plus

Paid when they book. Not after the no-show.

Take the deposit at booking, straight into your own Stripe or Square account. Keep a card on file for the no-show. Your terms are shown and accepted before the time is theirs.

An example booking at a tattoo studio: a $300 fine-line piece on Saturday at 2:00 PM, a $100 deposit with $200 left for the visit, the cancellation policy ticked, and the Pay the deposit button, with the deposit receipt sliding out from behind.
01How it works

From a picked time to a paid booking.

Scroll through what your client does on your site, and what happens to your day.

  1. 01

    They pick a time.

    Saturday at 2:00 PM is held for them for 10 minutes. Nobody else can take it while they pay.

  2. 02

    They agree to your policy.

    The cancellation sentence is ticked before they can pay, and it is stored on the booking.

  3. 03

    They pay the deposit.

    The $100 goes straight into your own Stripe or Square account, and a receipt goes to their inbox.

  4. 04

    The time is theirs.

    The booking is confirmed, with $200 left for the visit. If the 10 minutes run out unpaid, the time opens again.

An example of a deposit, step by step: Saturday at 2:00 PM is held for 10 minutes, the cancellation policy is ticked, the $100 deposit is paid and a receipt goes out, and the time shows as booked on the calendar.
02Set it per service

Four kinds of deposit. Pick one for each service.

A quick trim can take none. A long session can take half, or the whole price. The client pays on a secure Stripe or Square page before the booking is confirmed.

$0 of $45

0% paid at booking

None

Book with no money down.

$20 of $45

44% paid at booking

Fixed amount

The same amount, whatever the add-ons.

30% of $300

30% paid at booking

Percent of the price

Of the price at booking, add-ons included.

$120 of $120

100% paid at booking

Full price up front

Nothing is owed on the day.

Straight to your account

Deposits go to your own Stripe or Square account. We never hold your money, and we take no cut.

Counts toward the total

The deposit comes off the bill. The client sees what is left to pay at the visit.

The time waits for the money

The time is held for 10 minutes while they pay. Unpaid, it opens again for someone else.

Refunds on their own

A visit cancelled in time gets its card deposit back automatically. When you cancel, it always goes back.

03No-shows and late cancels

Decide once what a late cancel costs.

Set the free window, the fees and the limits. Every booking carries the rules it was made under.

  1. Until 24 hours before

    Free to cancel

    The deposit goes back.

  2. Inside 24 hours

    Late cancel

    Your late cancel fee, or the deposit is kept.

  3. Did not arrive

    No-show

    Your no-show fee, to the card on file.

A card on file

Turn it on and every online booking saves a card, on your own account. With no deposit, nothing is charged today.

Fees you set

A no-show fee and a late cancel fee, each a fixed amount or a percent of the visit.

Fair limits

A fee is never more than the visit, a fixed fee is at most $500, and money you already kept counts toward it.

You mark the no-show

The fee charges when you mark it. A declined card shows as not collected, and you can try again.

Late cancels charge themselves

When a client cancels late from their link, the fee is charged right then.

Late moves, your way

Allow a few late moves to a date soon after. The deposit moves with the booking.

Block repeat no-shows

After 1 to 5 no-shows, a client can no longer book online. You can still book them yourself.

Your window

Free cancellation from 0 hours up to 14 days before. 24 hours unless you change it.

04Agreed up front

The exact words they agreed to, kept with the booking.

No small print in a dialog. The client reads the sentence and ticks the box before they pay.

One sentence, word for word

What the client ticked is saved on the appointment, in their language. Change your terms later and old bookings keep theirs.

Your own terms

Add up to 5 terms of your own. Each one is its own checkbox, and nobody books without ticking them all.

In both languages

Write your policy in English and in Spanish. The client reads it in the language they book in.

On their own link

Clients cancel or move from their appointment link, and see what it costs before they do.

On every plan

The cancellation window and your own terms are free. The money parts are on Plus and Pro.

And the rest of the bill

Needs payment

Visits that still owe money stay on one list until paid or written off.

Pay link or pay code

Email a link to pay the balance, or show a code they scan at the desk.

Tips

Ask for a tip, with 15, 20 and 25 percent ready to tap. Tips go to the artist.

Cash counts too

Log a cash payment by hand. That part is on every plan.

Deposits, the card on file and fees are on Plus and Pro. The cancellation window and your own terms are on every plan.

05Plans

Start free. Move up when the day is full.

One flat price, no percentage of your work. Pay for the year and save up to 14%.

Turnexify Free

Freealways

Start taking bookings.

For independent professionals getting their business online. Starts with 14 days of Plus. No card needed.

Start free

Turnexify Plus

$29 per month

Pay yearly and save 13%.

Your own brand, run solo.

For the independent professional who works alone and wants a domain, deposits, and every look on show.

Start with Plus
  • Everything in Free

Turnexify Pro

Built for growth

$49 per month

Pay yearly and save 14%.

Run and grow your business.

For studios and small teams that sell more than the visit: gift cards, courses, priced offers, and a team.

Start with Pro
  • Everything in Plus

Prices in US dollars. Card processing on your bookings is handled by Stripe or Square, whichever you connect, and billed by them.

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