Asked before, answered here.

Sign up on this site. You pick a plan, Stripe takes a card on a paid plan (Free needs none), and we email you a link to set your password and name your business. If you would rather be walked through it, write to us and we set you up by hand.

The same day. A booking page on a turnexify address, your services, your hours, and email confirmations are live as soon as the account is. Your own domain and card payments take a little longer, because your card processor (Stripe or Square) and your domain registrar each have their own steps.

No. You pick a template and a colour theme, upload your photographs, write your words, and publish. Every page on the site is a set of sections you can show, hide, reorder, and edit from the dashboard.

It is for anyone whose day is a row of appointments and whose work is worth showing: nails, hair, barbering, tattoo, skin, lashes, massage, makeup, braids, piercing, photography, personal training. It does not assume a chair or a studio. It assumes time you sell.

Yes, on every plan. Your public site, the booking flow, the emails your clients receive, and the dashboard you work in are all available in English and Spanish, and each client sees the language they chose.

Yes, on every plan. Tap Import my menu and add a photo or PDF of your price list, or paste it. Your sections, services, prices and extras come back as a list you can check and change before anything is saved. A service you already have is skipped unless you choose to replace it.

Only to help you write, and only when you tap it. It reads your menu, translates a box into the other language, writes a description in your words, and on Plus and Pro suggests captions for your posts. Every word stays yours to check and change, and in a form nothing goes live until you press Save. Messages to your clients, on Instagram, WhatsApp or email, are never written by AI.

It uses a monthly allowance: 100 fields on Free and 5,000 on Plus and Pro. Translating a box is 1 field, Write it for me is 2, and reading a menu is 10. The AI never adds links, phone numbers or emails that are not already in your text.

Up to 14% less than paying monthly. Plus is $25 a month billed as $300 a year, instead of $29 a month, which saves 13%. Pro is $42 a month billed as $504 a year, instead of $49 a month, which saves 14%. The year is paid up front and renews once a year.

Yes. Change plans from Settings, and Stripe works out the charge for the rest of your period.

No. Your plan is a flat price. Money your clients pay you goes through Stripe or Square, whichever you connect, to an account you control, and their card processing fee is the only cut anyone takes. We never hold your money.

No. Free needs no card and charges nothing. A new business also starts with 14 days of Plus, free, then moves to Free on its own. You add a card only when you move to a paid plan.

Yes. Make as many codes and discounts as you like on any plan. The plan sets how many run at once: 1 on Free, up to 3 on Plus, and no limit on Pro. Turn one off and another can go live.

Prices are in US dollars and do not include any sales tax or VAT that applies where you are. Stripe adds it at checkout when it does.

From your account settings, at any time. You keep access until the end of the month or year you have paid for. We do not refund part of a period, and we do not make you write to anyone to leave.

Nothing is deleted. What the lower plan does not include stops working until you come back: extra team members past the seat limit cannot sign in, looks past the portfolio limit leave your site, and a domain of your own forwards to your turnexify address. Money already taken is still refunded, gift cards already sold are still redeemed, and loyalty rewards already earned can still be used. Upgrade again and it is all back as it was.

A service, not a switch. Turnexify Custom Site designs you a site, Turnexify Domain registers and manages a domain for you, and Turnexify Concierge does the migration and setup work you would rather not do yourself. Each has a fixed price and is bought from your dashboard; nothing is added to your plan without you asking. Concierge migration is included free with Pro paid yearly.

You do. We register it in your name, point it at your site, and keep it renewed. Managing it is the service; the domain itself was never ours.

If you cancel, you transfer the domain out: we give you the authorization code, or move it to your own registrar or Vercel team. Your domain remains yours. It does not stay with us because it came with a package.

No. The database refuses the second booking, not just the screen. Two clients tapping the same time at the same second get one appointment and one polite “that time just went”.

Yes, on every plan. Each person on your team can publish spots: exact times with their own length, like 10:00 for 45 minutes and 1:00 for an hour. A spot repeats on a weekday or sits on one date, and it takes one appointment. On a day with spots, clients see only those times.

On Plus and Pro. Per service, you choose no deposit, a fixed amount, a percentage of the price, or the full price. When a client books a service that asks for one, they pay it on a secure Stripe or Square page before the booking is confirmed. Your cancellation terms are shown and accepted at the same moment, so there is no argument later about what was agreed.

You set the free-cancellation window and the terms for a late cancellation and a no-show, in both languages. Clients accept them at booking, and a deposit you took stays yours under those terms. On Plus and Pro you can also ask for a card at booking: a no-show you mark, or a late cancellation by the client, charges the fee you set to that card.

Set a grace period, a late fee from so many minutes late, and the point where a late client counts as a no-show. Clients see the rule before they book. On the day, the appointment shows how late they are against it, and you decide: charge the late fee to the card on file (Plus and Pro) or mark the no-show. Nothing is charged by itself.

Clients can also tap “I’m running late” on their appointment link and say about how late. You get a notification on your phone.

Yes, on every plan. Set a minimum notice for the whole business, like two hours, and every service follows it; give a service its own number when it needs one. Online booking closes that long before each start. You can still book anyone by hand from the calendar.

Either, one per business, connected from the Payments page. Both take deposits, balances and tips, card-on-file fees, gift cards, and course seats, and both refund from your dashboard. If you already use Square at the desk, Square keeps all your card money in one place. Stripe’s payment page can carry your colours; Square’s keeps its own look. You can switch later.

No. A client books with a name and an email address. Their confirmation carries a private link to see, move, cancel, or check in to the appointment. Nobody has to remember a password to get a haircut.

If they want one, a free Turnexify account keeps every visit in one place: book again in a tap, a card saved for next time, and reminders on their phone. They sign in with a code sent to their email, no password. Your site links to it from the menu.

Not yet. Reminders go by email to every client, and by WhatsApp to clients who choose it: 100 a month on Free, 500 on Plus, and 1,000 on Pro. Both go out in the client’s language, with retries if a delivery fails.

Clients with a Turnexify account can also get reminders as phone notifications.

A client who wants a time that is taken can join a waitlist from the service page, or you can add them from the desk. When a matching slot opens, the first person on the list gets an email offer that holds for ten minutes, then it moves to the next.

Yes, per person on your team. Appointments are pushed to their Google Calendar or Apple iCloud Calendar, and busy time is pulled back in so nobody is booked over a dentist appointment. Apple connects with an app-specific password, made in a minute at account.apple.com. Outlook is not connected yet.

Yes. The confirmation and the reminders carry an “add to calendar” link for Google Calendar and an invite file for Apple, Outlook, and most phone calendars. If the visit moves, the next email updates the same event; if it is cancelled, the email removes it.

On Plus and Pro. You add the domain in settings, we show you the DNS records to set, and we check them for you until they are live. Certificates are issued automatically. No domain yet? With the Domain add-on you find and register one from the dashboard.

Your portfolio, made bookable, on Plus and Pro. Each look you post can carry the service, the add-ons, and the price it took. A client taps the photograph and books right there, with all of that already chosen.

A way for a client to send you a reference photograph and ask what it would cost. On Pro, you reply with an offer: a price, a duration, and the service. They book from a private link. Nothing has to be settled over a message thread.

Yes, on Pro. Clients buy on your site, pay through your Stripe or Square account, and get the code by email. You can also sell from the dashboard and redeem at the desk.

Yes, on every plan. Your site has a card at /card with Book now, Save contact, your phone, directions, your hours and your social links, and a QR code in your own design. Each person on your team can have their own card and QR code. You choose the look on your Links page.

Visitors who are not ready to book can leave their number. They become a client tagged From card, and your team gets a notification. You can welcome them with a first loyalty stamp or a promotion code.

Yes, on Plus (5 automations on at once) and Pro (no limit). Connect your Instagram professional account and pick words like BOOK or PRICE. When someone sends one, or comments it on your post, they get your answer at once with your booking link, a look, your next open times, your prices or your hours, in English or Spanish.

There is no AI: you write every answer, and the same word always gets the same one. It only answers people who wrote to you first, never sends mass messages, and steps back for 12 hours when someone asks for a person or when you reply yourself.

Yes, on every plan. When they book, clients can tick “Send my appointment messages on WhatsApp”. They then get the confirmation, reminders, changes, the deposit receipt and waitlist openings there, and confirm, cancel or change the time with one tap. You see a green check on your calendar when they confirm.

Messages go from Turnexify’s WhatsApp number with your business named, at no cost to you: 100 a month on Free, 500 on Plus and 1,000 on Pro. Past that, and whenever WhatsApp cannot deliver, the email goes instead. The confirmation and receipts always come by email too, and a client can reply STOP at any time.

On Pro. Add your own Meta, Google or TikTok pixel in Settings, and the visits and bookings your ads bring show up in your ad account. Your dashboard shows booking figures on every plan, and revenue, demand, and opportunities on Plus and Pro.

On every plan. After a completed visit, the client can rate it from their appointment link, and only a client who came can review: one review per visit. Reviews show on your site with the average.

Every rating is public. You can reply once in public, and hide a review only for its words (abuse, private details, spam), never for its stars. That is the law in the United States, and it is why clients trust them. Each reviewer is also invited to post on Google.

You do. Your clients’ names, contact details, history, and notes belong to your business. We hold them on your behalf and never use them for anything else. Ask, and we delete everything.

Yes. From Settings, download your clients, appointments, and gift cards as CSV files.

Yes, on every plan. Reports shows the money that came in for any day, week, month, quarter, or year, with tax records and every transaction for your preparer. Download a CSV or print a PDF statement. Plus and Pro add earnings by service and by artist. Turnexify keeps the records; it does not collect sales tax for you.

Yes, on every plan. A client’s page shows what matters at the chair: allergies in red wherever they appear, formulas, preferences, what they had last time and with whom, photos of your work on them, and when they are due back. Only owners and admins see what a client has spent.

Yes. Each service can say how often clients come back, with a sensible default for your kind of business. On Pro, Marketing has a Due to rebook list with a message ready to send. You send it; Turnexify does not message clients for you.

Yes, on Plus and Pro. You pick how many visits fill the card, from 3 to 30, and the reward: a free service, a percent or an amount off, or your own words. Every completed visit adds a stamp by itself, and a full card becomes a reward. The client gets an email and sees the card in their portal. Your team taps Use reward at the visit.

Yes, on every plan. When someone says a client sent them, your team picks that client under Referred by, on the visit, the new booking, or the client page. Each client page shows who sent them and the friends they sent. It counts once the friend’s visit is done.

You stay in control: a client cannot send themself, two records with the same phone or email count as one person, and an owner can void a referral or stop a client sending more. On Plus and Pro, the client who sends friends can earn a reward you choose, such as $10 off or a free service, for every friend or every few friends. Each client also gets their own link to share, and a friend who books with it can get a welcome at their first visit.

Yes, on Plus and Pro. Build a form from a starter for your kind of business, or from blank, and ask for it on every service or only some. Clients fill it from a link after they book, or on your tablet at check-in. A consent form is signed with their typed name and a drawn signature, and they get a PDF of exactly what they signed. The signed copy stays on their client record.

Yes. Each person has their own hours, their own services, and their own sign-in with a role. Free and Plus include one person. Pro includes 5, and up to 4 more at $10 a month each.

At the database level, not only in the application. Every table is locked so that one business cannot read another’s records even if the application has a bug, and that isolation is tested on every change.

In the United States. Turnexify is built for businesses in the United States. For anything else, write to hello@turnexify.com.