Instagram DMs, on Plus and Pro

Your DMs answer with a booking link.

Pick a word like BOOK or PRICE. When someone sends it, or comments it on your post, your answer goes out at once with your booking link, a look, your next open times or your prices. You keep working.

An example Instagram conversation for a hair studio: a client sends BOOK, and the studio’s automatic answer comes back with its booking link and three buttons for the next open times. Behind it, a comment that says LOOK under a post, with the public reply “Sent you a DM!”. Under both, the owner’s phone shows “New booking from Instagram”.
01How it works

Set it once. It answers while you work.

  1. 01

    Pick a word

    BOOK, PRICE, LOOK, in English and Spanish. Or add the starter pack for your trade and change what you like.

  2. 02

    They DM it, or comment it

    A DM that says the word, or a comment with it on your post. You pick one post or any post.

  3. 03

    Your answer goes out at once

    Your words, plus the booking link, a look, your next open times, your prices or your hours.

  4. 04

    They tap, and book

    Every link is counted. You see the taps and bookings for each word, and your phone tells you when one books.

An example, step by step: the words BOOK, PRICE, LOOK and RESERVAR are picked; a client sends BOOK; the answer comes back with the booking link and three open times; the client taps Friday at 10:30, the owner gets “New booking from Instagram”, and the messages sent, link taps and bookings each go up by one.
02What an answer carries

Not just a reply. The next step.

Every answer is your own words plus something to tap, built from your services, your calendar and your prices. Nothing to keep up to date by hand.

Book This Look, in the DM

The look’s photo, its name and price, and a button that opens it with the service and extras already chosen.

Your booking link

Straight to your booking page, where they pick the service and a time.

The next open times

Up to three buttons, the first free time on each of the next days. A tap opens booking with that time chosen.

One service

Its name, its price, and the link to book it.

Your price list

Every service you take online, with its price, and a link to the rest.

Your opening hours

The week from Monday, with the days you are closed.

A promo code

One of your promo codes, sent only while it is running.

A course

Your course page, so they can take a seat. Courses are on Pro.

A thank-you for a story tag

Someone tags you in their story, and they get your thanks and your link.

03Polite, and still you

It knows when to step back.

Automatic does not mean pushy. It answers in their language, keeps out of your real conversations, and hands over when someone wants a person.

An example menu reply in Spanish: a client writes “hola, una pregunta”, and the answer comes back in Spanish with three buttons: Reservar, Precios and Horario.

A greeting nothing else answers gets your menu, in their language.

English and Spanish

Each word list picks the language of the whole answer, down to the booking page.

A menu for anything else

A DM no word matches gets buttons for your answers, once a day per person.

When they ask for a person

No automatic answer. It pauses for that person for 12 hours, and your phone tells you.

You reply, it steps back

Answer someone yourself and the automations leave them alone for 12 hours.

Away mode

Until the day you pick, every DM gets your away message and your booking link.

Only when you are closed

An answer can go out only outside your opening hours, if you like.

One reminder, never more

If they did not open the link, one more message 1, 2, 4 or 8 hours later.

Saved as a client

Instagram’s one-tap buttons let them share their email or phone. They join your client list.

No AI. Instagram’s rules, kept.

The same word, the same answer
You write every answer. Nothing is made up, and nothing is sent that you have not seen.
Only people who wrote first
A DM is answered within 24 hours of the person’s message. No mass messages, ever.
One private reply per comment
Instagram’s rule. Public replies rotate, so a busy post does not repeat itself.
Never twice in a row
The same person does not get the same answer twice in 10 minutes.
Messages not kept
The text of a message is dropped once it is answered. Only the counts stay.
Numbers that mean bookings
Messages sent, people reached, link taps, bookings and their value, for each word.

Instagram DMs are on Plus, 5 on at once, and on Pro with no limit.

Read: Turn Instagram DMs into bookings
05Plans

Start free. Move up when the day is full.

One flat price, no percentage of your work. Pay for the year and save up to 14%.

Turnexify Free

Freealways

Start taking bookings.

For independent professionals getting their business online. Starts with 14 days of Plus. No card needed.

Start free

Turnexify Plus

$29 per month

Pay yearly and save 13%.

Your own brand, run solo.

For the independent professional who works alone and wants a domain, deposits, and every look on show.

Start with Plus
  • Everything in Free

Turnexify Pro

Built for growth

$49 per month

Pay yearly and save 14%.

Run and grow your business.

For studios and small teams that sell more than the visit: gift cards, courses, priced offers, and a team.

Start with Pro
  • Everything in Plus

Prices in US dollars. Card processing on your bookings is handled by Stripe or Square, whichever you connect, and billed by them.

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